I explained the military veteran discount verizon situation to the manager.
The BBB Customer Review Rating plus the BBB Rating is not a guarantee of a business' reliability or performance.
BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business.
You should really rethink using the term Customer Service as I feel more like a disservice was all I got. I just want my money and sanity back! Now this may be disputed as your rep did not seem too sure on exactly what was ordered.So I call them up and was told they DON'T have ANY P/S doors AND arent getting anymore.So I unbox it and set it on the sawhorse and before I even noticed the bottom of the door skin was crumpled what did I notice?This is the Survey response that I sent to Discount Auto Parts. Much to my dismay less than an hour later after checking on your website, I found that the wrong part was ordered. Imagine my anger at finding that not only was the light not cancelled, but that I have 2 wrong lights coming my way.That same day I get a shipping label from fedex (September 30th, Tuesday).I call again, sit on hold a little while and I'm told the manager is not available, call back in 25 minutes when he's done with break.I paid.89 shipping and.45 handling which equals.34 together. I called your Returns department to find out what I need to do to get my money back.Seriously this is ridiculous.
The BBB grade is based on BBB file information about the business.
It is now 2:56, 26 minutes latter I am calling back.